Terms & Conditions

1. Overview

These Terms & Conditions govern the relationship between you (the customer) and Acme Tours when booking tours or experiences through our platform. By completing a booking, you confirm that you have read, understood, and agreed to these terms.

2. Bookings & Payment

All bookings are subject to availability. A booking is confirmed only upon receipt of full payment (or a deposit where applicable). Prices displayed are per person and inclusive of any applicable taxes shown at checkout.

We reserve the right to correct pricing errors before a booking is confirmed. If a pricing error is discovered after confirmation, we will notify you and offer the option to proceed at the correct price or receive a full refund.

3. Cancellation & Refunds

Cancellation policies may vary per tour and are displayed on each tour's detail page. The general policy is as follows:

• Cancellations made more than 48 hours before the tour start time: full refund.
• Cancellations made within 24–48 hours: 50% refund.
• Cancellations made less than 24 hours before the start time: no refund.

Refunds are processed within 5–10 business days to the original payment method.

4. Tour Modifications

Acme Tours reserves the right to modify or cancel tours due to adverse weather, safety concerns, or circumstances beyond our control. In such cases, we will offer an alternative date or a full refund. We are not liable for any incidental costs such as flights, accommodation, or other travel expenses.

5. Participant Responsibilities

Participants are responsible for ensuring they meet any physical or health requirements stated for each tour. You must arrive at the meeting point on time. Late arrivals may not be accommodated, and no refund will be provided for missed tours due to lateness.

Acme Tours is not responsible for any loss, injury, or damage to personal belongings during the tour. Participation in activities is at your own risk.

6. Intellectual Property

All content on this platform — including images, text, and branding — is the property of Acme Tours and may not be reproduced or distributed without prior written consent.

7. Governing Law

These terms are governed by applicable local law. Any disputes shall be resolved through negotiation in good faith, and if unresolved, through the appropriate local courts.

8. Contact

For questions regarding these terms, please contact us at visar.uruqi@gmail.com.